Providing Comprehensive range of individually structured ship management services while protecting our most valuable assets: OUR CLIENTS AND OUR SEAFARERS

 

COMPANY

We at SSA Shipmanagement Private Limited are fully committed to develop SSA Shipmanagement Private Limited as the premier privately owned Shipmanagement Company in line with our Vision and Mission.

We at SSA Shipmanagement Private Limited are fully committed to provide highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride and Company Spirit.

Our Mission Statement always governs the way we conduct our business, it highlights our desire to serve our Customers and gives us direction when we have to make service-related decisions.

Our success is directly derived from the continued success of our Clients. We are dedicated to always delivering on our promise to be the results driven partner that our Clients expect.

We are an equal opportunities employer, & joining us means getting more out of seafarers working life than seafarer thought possible, we believe in building careers not just creating jobs.

We do not only offer a Seagoing Job to our Seafarers we offer a Professional Career which shall be Guided through a planned and focused structure to ensure a well monitored progressive growth of our staff in their expected fields.

Our   employees   are   the   pillars   of   our   organization and we have high expectations of them.   Our   team   of   experienced   sea and shore-based staff consistently provide quality service to our customers. Our service is customized to meet client needs and expectations. We are committed to quality throughout the organization and our quality system covers crew selection, office procedure and contingencies.

Vision and Mission

VISION:

To be a leader in quality Shipmanagement by providing completely reliable, dependable and con sistent quality services on time to our clients so as to achieve their satisfaction.

 

Mission:

To provide expertise which is our core competence through upgrading of skills and knowledge in order to meet rising expectations and needs of customers in competitive Marine and offshore oil & Gas industry. To assist responsible and demanding customers achieve their business objectives through our professionalism, dedication, enthusiasm and responsiveness.

 

Quality Assurance

The Company operates to the highest quality standards by providing a professional ship management service in a cost-effective manner, in order to meet the agreed requirements of its customers as well as fulfill its responsibilities towards its employees, the environment and the public at large.

Senior management is committed to establish and implement for the offices and the vessels a Management System that is adequately maintained and that continuously satisfies the requirements of ISO 9001:2008, ISO 14001:2004 & IMO ISM Code as applicable and all other statutory requirements and international legislation.

Additionally, senior management will strive for quality excellence through:
  • Meeting customer expectations as defined in charter-parties and management agreements;
  • Investing in long-term customer relations based on trust and mutual concern over society’s welfare and development;
  • Ensuring the timely and in-depth processing and resolving of any customer complaints;
  • Coordinating the identification of representative clients and their valued opinion;
  • Developing and implementing documented and controlled processes;
  • Improving continuously its Management System and operational responsiveness;
  • Establishing and pursuing reasonable and measurable objectives and performance targets;
  • Developing employee quality orientation through effective training.

Our Goals

SAFETY:

Safety is our prime focus always and our first priority is to ensure all operations are conducted in a safe and secure manner without any injuries, loss of life, and damage to property or the environment.

 

HUMAN RESOURCES:

To be valued both by the clients and employed staff.

 

CUSTOMER SATISFACTION:

To meet and exceed the expectations of our customers. Teamwork is our strength, and Quality Our Tradition. Our success is directly derived from the continued success of our Clients. We are dedicated to always delivering on our promise to be the results driven partner that our Clients expect.

 

SERVICE COVERAGE:

To provide excellent value added services globally for all our customers’ needs.

 

FINANCIAL:

To continuously improve our results in a sustainable manner.